

Sheraton Ottawa Hotel Overview
First Impressions
Walking into the Sheraton Ottawa Hotel, you’re immediately struck by how it manages to feel both polished and welcoming — not always an easy balance for a four-star property in a government town. The lobby has that classic Sheraton vibe, but there’s something distinctly Canadian about the whole atmosphere that I actually found refreshing. You know what really caught my attention though? The staff genuinely seemed to know Ottawa inside and out, which becomes incredibly valuable when you’re trying to navigate a city that’s equal parts political hub and tourist destination.
Location & Getting Around
Honestly, the location on Albert Street is pretty much perfect if you want to experience Ottawa without constantly jumping in cabs or figuring out transit. You’re literally steps from Parliament Hill — I mean, you can walk there in about five minutes — and the Rideau Centre is right there when you need to grab something or escape bad weather. What I loved is that you’re close enough to the action but far enough from the tourist chaos that you can actually get a decent night’s sleep. The hotel offers private parking too, which is a godsend in downtown Ottawa where street parking can be a nightmare.
The Room Experience
The rooms at Sheraton Ottawa Hotel are where this place really shines, and I get why couples rate it so highly. The beds are genuinely comfortable — not just hotel-marketing comfortable, but the kind where you actually sleep well and don’t wake up with a crick in your neck. The rooms have been updated enough that they don’t feel dated, but they’re not trying too hard to be trendy either. I particularly appreciated the blackout curtains (essential when you’re dealing with those long Canadian summer days) and the fact that the air conditioning actually works quietly.
Exploring the Neighborhood
What makes this spot special is how easily you can slip into Ottawa’s rhythm. The ByWard Market is a short walk away, and that’s where you’ll find the real Ottawa — not just the government buildings and museums, but actual locals grabbing coffee and browsing the weekend farmers market. If you’re here during winter, you’re also perfectly positioned to access the Rideau Canal Skateway, which honestly is one of those experiences that sounds touristy but is actually pretty magical. The hotel’s proximity to both the business district and the cultural areas means you’re never really stuck in just one version of the city.
Why Guests Love It
There’s something to be said for a hotel that doesn’t try to reinvent the wheel but just does everything well. The Sheraton Ottawa Hotel works because it understands its role — you’re here to experience Ottawa, not spend all your time in the hotel. The combination of that excellent location, genuinely comfortable accommodations, and staff who know their city creates exactly what you want from a four-star stay. It’s the kind of place where business travelers and tourists can both feel at home, which in a city like Ottawa, is exactly what you need.
Sheraton Ottawa Hotel Accommodations
| Accommodation | Details |
|---|---|
| Guest Room, 1 King | 1 extra-large double bed for 2 adults, 1 child |
| Guest room, 2 Double | 2 double beds for 4 adults, 1 child |
| Club level, Guest room, 2 Double, High floor | 2 double beds for 4 adults, 3 children |
| Club level, Guest room, 1 King, High floor | 1 extra-large double bed for 2 adults, 1 child |


Surroundings
What’s nearby:
- Peace Tower: 700 m
- Jack Purcell: 1.1 km
- Rideau Locks: 550 m
- Bytown Museum: 800 m
- Currency Museum: 450 m
- Museum of Nature: 1.4 km
- Major’s Hill Park: 900 m
- Confederation Square: 450 m
- National War Memorial: 500 m
- National Gallery of Canada: 1.4 km
Restaurants & cafes:
- Restaurant Shakey’s: 150 m
- Restaurant Carleton Grill: 10 m
- Restaurant Tasha’s Fine Foods: 150 m
Top attractions:
- Rideau Hall: 3.3 km
- Laurier House: 1.8 km
- Lansdowne Park: 2.8 km
- Canadian War Museum: 1.9 km
- Billings Estate Museum: 4.8 km
- Canadian Museum of History: 2.2 km
- Arboretum Experimental Farm: 5 km
- Canada Aviation and Space Museum: 6 km
- Hiawatha Park & Conservation Area: 16 km
- National Museum of Science and Technology: 7 km
Natural beauty:
- Lake Plage Lac Leamy: 5 km
Ski lifts:
- Skyline: 18 km
- Pineault I: 22 km
- Pineault II: 22 km
Public transport:
- Train Bayview: 2.3 km
- Train Carling Stn: 3.6 km
- Metro Lyon Station: 700 m
- Metro Parliament/Parlement: 100 m
Closest airports:
- Ogdensburg Airport: 99 km
- Smiths Falls-Montague Airport: 73 km
- Ottawa Macdonald-Cartier International Airport: 11 km
Facilities
Bedroom:
- Linen
- Wardrobe or closet
- Alarm clock
General:
- Pet bowls
- Minimarket on site
- Vending machine (snacks)
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Heating
- Carpeted
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
Kitchen:
- Refrigerator
Parking:
- Valet parking
- Parking garage
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bath
- Shower
Wellness:
- Fitness
- Fitness centre
Activities:
- Bicycle rental
- Bike tours
- Temporary art galleries
- Squash
- Horse riding
- Cycling
- Hiking
- Canoeing
- Skiing
- Tennis court
Living Area:
- Desk
Food & Drink:
- Bar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Wheelchair accessible
Room Amenities:
- Fold-up bed
Languages spoken:
- English
- Spanish
- French
Cleaning services:
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safety deposit box
Media & Technology:
- iPod dock
- Flat-screen TV
- Cable channels
- Radio
- Telephone
- TV
- Pay-per-view channels
Reception services:
- Invoice provided
- Lockers
- Concierge service
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Business centre
- Meeting/banquet facilities


House Rules at Sheraton Ottawa Hotel
Pets:
- Pets are allowed. Charges may be applicable.
Groups:
- When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in:
- From 15:00
Check-out:
- Until 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
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