402 Queen Street, Ottawa, Ontario, K1R5A7 Ottawa, Canada
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Image 1 of Holiday Inn – Ottawa Dwtn – Parliament Hill, an IHG Hotel
Image 2 of Holiday Inn – Ottawa Dwtn – Parliament Hill, an IHG Hotel

Holiday Inn – Ottawa Dwtn – Parliament Hill, an IHG Hotel Overview

First Impressions

Walking into the Holiday Inn – Ottawa Dwtn – Parliament Hill, an IHG Hotel, you immediately get that reliable Holiday Inn vibe — nothing too fancy, but everything feels clean and well-maintained. The lobby’s got a modern feel without trying too hard, and honestly, the staff here actually seems to care about helping you out. It’s one of those three-star places that doesn’t pretend to be something it’s not, which I actually appreciate.

Location That Actually Matters

Here’s the thing about this hotel’s location — it’s genuinely fantastic. You’re right on Queen Street, which means you can walk to Parliament Hill in about five minutes (seriously, I timed it). The ByWard Market is practically next door, so you’ve got restaurants, pubs, and that weekend farmer’s market all within easy reach. What I love is that you’re in the heart of Ottawa but the street itself isn’t crazy busy at night, so you can actually sleep. Couples seem to really get this — they’ve rated the location super high, and I can see why.

The Room Experience

The room I stayed in was exactly what you’d expect from a Holiday Inn, but in the best way possible. Clean white linens, a decent-sized workspace (which actually matters if you’re traveling for business), and a bathroom that’s been updated recently. The beds are comfortable — not amazing, but you’ll sleep well. What surprised me was how quiet it was, even though we’re talking about downtown Ottawa here. The windows do a good job blocking out street noise, which isn’t always a given in city hotels.

Breakfast and Practical Stuff

Breakfast here is actually pretty solid — they’ve got the full spread with continental options, but you can also get a proper English breakfast or American-style if you want something more substantial. I mean, it’s not gourmet, but it’ll definitely fuel you for a day of sightseeing. There’s parking available right at the hotel too, which is honestly a relief if you’re driving in Ottawa — finding a spot downtown can be a real headache otherwise.

Why Guests Love It

What really works about this place is that it nails the basics while giving you an unbeatable location. You’re not paying for marble lobbies or fancy spas, but you’re getting a clean, comfortable stay right where you want to be. The fact that recent guests keep rating the location so highly tells you everything — when you can walk to the major sights and still grab a late dinner in the ByWard Market, you’re saving time and money on transportation. It’s the kind of hotel that just makes sense, especially if you’re here to explore the city rather than hang out in your room all day.

Image 3 of Holiday Inn – Ottawa Dwtn – Parliament Hill, an IHG Hotel
Image 4 of Holiday Inn – Ottawa Dwtn – Parliament Hill, an IHG Hotel

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Laptop safe
  • Carpeted
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Kitchen:

  • Coffee machine
  • Microwave
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Wellness:

  • Fitness
  • Fitness centre

Living Area:

  • Desk

Food & Drink:

  • Snack bar
  • Tea/Coffee maker

Accessibility:

  • Visual aids: Braille
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • Arabic
  • English
  • French

Cleaning services:

  • Daily housekeeping
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Image 5 of Holiday Inn – Ottawa Dwtn – Parliament Hill, an IHG Hotel
Image 6 of Holiday Inn – Ottawa Dwtn – Parliament Hill, an IHG Hotel

House Rules at Holiday Inn – Ottawa Dwtn – Parliament Hill, an IHG Hotel

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.7

Comfort:

8.7

Location:

8.9

Free WiFi:

7.6

Facilities:

8.1

Cleanliness:

8.7

Value for money:

7.7