235 King Edward Avenue, Ottawa, Ontario, K1N 7L8 Ottawa, Canada
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Image 1 of Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel
Image 2 of Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel Overview

First Impressions

The Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel sits right on King Edward Avenue, and honestly, the location surprised me in the best way. You’re basically in the heart of Ottawa without the chaos that usually comes with downtown hotels. It’s one of those three-star places that doesn’t try to be something it’s not — just solid, reliable, and actually pretty smart about what travelers need.

Location & Getting Around

Here’s what I love about this spot — you can walk to the Rideau Centre in about ten minutes, but you’re tucked away enough that you’re not dealing with constant street noise. The ByWard Market is right there too, which means you’ve got restaurants and nightlife within easy reach. I mean, couples clearly get this because they rate it really highly for romantic getaways, and I can see why. There’s something nice about being able to stroll along the Rideau River or pop over to Major’s Hill Park without needing a car or transit.

The Room Experience

The room setup is pretty typical Holiday Inn Express — clean lines, decent space, and everything works like it should. What I appreciated was the attention to small details, you know? Good lighting for actually reading, outlets where you need them, and a bathroom that doesn’t feel cramped. The suites give you a bit more breathing room if you’re staying longer or just want to spread out after a day of sightseeing.

Breakfast & Practical Perks

The continental breakfast here is actually worth getting up for — they do both buffet style and individual options, which worked well when I visited during busy season. You’ve got your standard fare but also some decent hot options that’ll fuel you for a day of exploring Parliament Hill or the museums. The parking situation is a real win too — having private parking downtown Ottawa is honestly a game-changer if you’re driving in from Toronto or Montreal.

Why Guests Love It

Look, this isn’t going to blow your mind with fancy amenities, but it nails the fundamentals really well. The staff seems to actually care about making your stay smooth, and the whole place has this efficient, no-nonsense vibe that works whether you’re here for business or just exploring the capital. For couples especially, there’s something appealing about having a comfortable base that’s close to everything but still feels like a retreat at the end of the day. It’s the kind of place where you check in, settle in quickly, and then get on with enjoying Ottawa — which is exactly what a good downtown hotel should do.

Image 3 of Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel
Image 4 of Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Facilities

View:

  • City view
  • Landmark view
  • View

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Grocery deliveries
  • Minimarket on site
  • Shared lounge/T V area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Private entrance
  • Carpeted
  • Soundproof rooms
  • Lift
  • Fan
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Kitchen:

  • Coffee machine
  • Tumble dryer
  • Microwave
  • Refrigerator

Parking:

  • Parking garage
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Picnic area
  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Fitness centre

Living Area:

  • Desk

Food & Drink:

  • Fruits
  • Kid-friendly buffet
  • Kid meals
  • Snack bar
  • Tea/Coffee maker

Accessibility:

  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Fold-up bed
  • Clothes rack

Languages spoken:

  • English
  • Spanish
  • French
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Indoor swimming pool Free!:

  • Opening times
  • Open all year
  • All ages welcome
  • Salt-water pool
Image 5 of Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel
Image 6 of Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

House Rules at Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.4

Comfort:

8.8

Location:

7.7

Free WiFi:

8.7

Facilities:

8.4

Cleanliness:

8.8

Value for money:

8.2