

The Metcalfe by Gray Collection Overview
Welcome to The Metcalfe by Gray Collection, a distinguished four-star establishment nestled in the heart of Ottawa, Canada’s vibrant capital city. This elegant hotel stands proudly at 123 Metcalfe Street, offering discerning travelers a perfect blend of sophistication, comfort, and convenience. With its impressive 8.8 rating, The Metcalfe has established itself as one of Ottawa’s premier accommodation choices, consistently exceeding guest expectations with its exceptional service and attention to detail. Located in the prestigious K1P 5L9 district, this refined hotel places you at the center of Ottawa’s most compelling attractions, making it an ideal base for both business and leisure travelers seeking to experience the best of Canada’s capital.
The Metcalfe’s prime downtown location offers unparalleled access to Ottawa’s cultural and political landmarks. Just a short stroll from Parliament Hill, guests can easily explore Canada’s seat of government and the iconic Peace Tower with its panoramic views of the city. The renowned Rideau Canal, a UNESCO World Heritage Site, is mere blocks away, inviting visitors to enjoy scenic walks in summer or ice skating along the world’s largest naturally frozen skating rink during winter months. The vibrant ByWard Market, with its eclectic mix of boutiques, restaurants, and galleries, is easily accessible, while the National Arts Centre and National Gallery of Canada are also within comfortable walking distance. Business travelers will appreciate the hotel’s proximity to the Ottawa Convention Centre and numerous government offices, making The Metcalfe an excellent choice for those combining work with pleasure in Canada’s capital.
As part of the prestigious Gray Collection, The Metcalfe upholds the brand’s commitment to refined hospitality and thoughtful luxury. The hotel’s impressive 8.8 rating reflects its consistent delivery of superior accommodations and service that resonates with even the most demanding travelers. Each elegantly appointed room and suite seamlessly blends contemporary design with classic comfort, featuring premium bedding, state-of-the-art technology, and thoughtful amenities designed to enhance your stay. The attentive staff at The Metcalfe pride themselves on anticipating guests’ needs, offering personalized recommendations to help visitors make the most of their Ottawa experience. Whether you’re savoring a meal crafted from local ingredients at the hotel’s restaurant, unwinding with a carefully crafted cocktail in the sophisticated lounge, or taking advantage of the well-equipped fitness facilities, The Metcalfe provides an atmosphere of understated luxury and genuine Canadian hospitality. For travelers seeking a perfectly positioned, highly-rated hotel experience in Ottawa, The Metcalfe by Gray Collection stands as a beacon of excellence in the heart of Canada’s captivating capital.
The Metcalfe by Gray Collection Accommodations
Accommodation | Details |
---|---|
Corner Suite | 2 × 1 extra-large double bed for 4 adults, 3 children |
Superior Two Queen | 2 large double beds for 4 adults, 3 children |
Executive King | 1 extra-large double bed for 3 adults, 2 children |
Superior King | 1 extra-large double bed for 2 adults, 1 child |
Classic King | 1 extra-large double bed for 2 adults, 1 child |
Classic Queen | 1 large double bed for 2 adults, 1 child |
Atrium King | 1 extra-large double bed for 2 adults, 1 child |
Deluxe King | 1 extra-large double bed for 2 adults, 1 child |
Junior Suite | 2 × 1 extra-large double bed for 3 adults, 1 child |


Reviews of The Metcalfe by Gray Collection
Ward from United States (9/10)
Gorgeous facility with bustling lobby and restaurant. Delicious food, great staff, gorgeous facility.
Xiyue from Canada (9/10)
very nice location at downtown, cafe shops and restaurants and train station within walking distance, room is quite and nicely sized and comfortable, had natural light to the room
Stephen from Canada (8/10)
Bed, location, restaurant, service and staff.
Lu from Canada (8/10)
The staff is friendly and the location is good with cafes and supermarkets nearby
Sally from Canada (8/10)
The hotel has a great vibe with attention to detail. It is welcoming and the staff are very helpful. The rooms are well appointed and very comfortable. Great decor. The location is excellent with walking distance to the Parliament Buildings and the trendy Byward market.
Janos from Canada (9/10)
Friendly staff, great location, valet parking, spacious bedroom and large bathroom, filled up the fridge, nice interior decor.
Natasha from France (9/10)
The impeccable and friendly service of the staff. Our housekeeper on the 5th floor was lovely and helpful all week, as were the front desk and restaurant staff (hurrah for the bartenders who made great lattes with big smiles on each morning!). The lobby plants were stunning as well, and the beds more comfortable than mine at home.
Karel from Czech Republic (9/10)
all was nice
Joanne from Canada (9/10)
Well designed space .lovely restaurant with a great vibe and delicious food
Kristen from Canada (8/10)
Very clean, good location and friendly staff.
Surroundings
What’s nearby:
- Peace Tower: 700 m
- Jack Purcell: 800 m
- Rideau Locks: 600 m
- Bytown Museum: 800 m
- Currency Museum: 700 m
- Museum of Nature: 1.1 km
- Major’s Hill Park: 950 m
- Confederation Square: 500 m
- National War Memorial: 550 m
- National Gallery of Canada: 1.4 km
Restaurants & cafes:
- Restaurant Rox: 50 m
- Restaurant Lunch: 100 m
- Restaurant La Prep: 50 m
Top attractions:
- Rideau Hall: 3.3 km
- Laurier House: 1.6 km
- Lansdowne Park: 2.8 km
- Canadian War Museum: 2.2 km
- Billings Estate Museum: 4.8 km
- Canadian Museum of History: 2.2 km
- Arboretum Experimental Farm: 5 km
- Canada Aviation and Space Museum: 6 km
- Hiawatha Park & Conservation Area: 16 km
- National Museum of Science and Technology: 7 km
Natural beauty:
- Lake Brewer Pond: 4.8 km
Ski lifts:
- Skyline: 18 km
- Pineault I: 22 km
- Pineault II: 22 km
Public transport:
- Train Bayview: 2.6 km
- Train Carling Stn: 3.7 km
- Metro Lyon Station: 1 km
- Metro Parliament/Parlement: 400 m
Closest airports:
- Ogdensburg Airport: 99 km
- Smiths Falls-Montague Airport: 73 km
- Ottawa Macdonald-Cartier International Airport: 11 km
Facilities
General:
- Pet bowls
- Pet basket
- Shared lounge/T V area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Lift
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Parking:
- Valet parking
- Parking garage
- Accessible parking
Bathroom:
- Free toiletries
- Bathrobe
- Hairdryer
Wellness:
- Fitness centre
Living Area:
- Desk
Food & Drink:
- Wine/champagne
- Breakfast in the room
- Bar
- Minibar
- Restaurant
Languages spoken:
- English
- French
Cleaning services:
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
Media & Technology:
- Radio
- TV
Reception services:
- Invoice provided
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Meeting/banquet facilities
Entertainment and family services:
- Board games/puzzles


House Rules at The Metcalfe by Gray Collection
Pets:
- Pets are allowed. Charges may be applicable.
Groups:
- When booking more than 5 rooms, different policies and additional supplements may apply.
Check-in:
- From 16:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
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