150 Albert Street, K1P 5G2 Ottawa, Canada
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Image 1 of Sheraton Ottawa Hotel
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Sheraton Ottawa Hotel Overview

First Impressions

Walking into the Sheraton Ottawa Hotel on Albert Street, you immediately get that reassuring feeling of a well-run four-star property. The lobby has that polished Sheraton vibe — not flashy, but definitely professional. What struck me right away was how the staff seemed to actually know what they were doing, which honestly isn’t always a given in downtown hotels. The whole place feels solid and dependable, like it’s been hosting business travelers and tourists for years and has figured out exactly what people need.

Location That Actually Matters

Here’s the thing about this hotel’s location — it’s genuinely perfect for exploring Ottawa. You’re literally in the heart of everything, which explains that impressive 9.4 location score. Parliament Hill is just a few blocks away, and you can easily walk to the ByWard Market when you want decent food or shopping. I mean, couples are rating the location 9.3 out of 10 for good reason. You’re close enough to the action that you don’t need to rely on taxis constantly, but far enough from the late-night bar crowds that you’ll actually get some sleep.

The Room Experience

The room I stayed in was exactly what you’d expect from Sheraton — clean, comfortable, and thoughtfully laid out. But honestly, what everyone’s talking about are the beds, and they’re not wrong. These are seriously comfortable mattresses that actually let you sleep well, which is kind of a big deal when you’re dealing with travel fatigue. The rooms aren’t huge, but they’re efficiently designed with good lighting and decent workspace if you need to get some work done. The bathrooms are modern and well-maintained, though nothing particularly fancy.

Breakfast and Practical Perks

The breakfast setup here is pretty comprehensive — they’ve got continental, American, and buffet options, so you’re covered whether you want something quick or a proper sit-down meal. The restaurant does solid work, though it’s not going to blow your mind. What I really appreciated was the private parking situation. Finding parking in downtown Ottawa can be a real headache, so having that sorted at the hotel is actually worth quite a bit, especially if you’re driving in from out of town or planning day trips around the region.

Why Guests Love It

This hotel works because it delivers on the fundamentals without trying to be something it’s not. You get a great location, genuinely comfortable beds, reliable service, and practical amenities like parking that actually matter when you’re traveling. It’s the kind of place where business travelers feel at home, but families and couples find it works perfectly too. The fact that it consistently gets high ratings tells you everything — people leave satisfied because their expectations were met and often exceeded in small but meaningful ways.

Sheraton Ottawa Hotel Accommodations

AccommodationDetails
Guest Room, 1 King1 extra-large double bed for 2 adults, 1 child
Guest room, 2 Double2 double beds for 4 adults, 1 child
Club level, Guest room, 2 Double, High floor2 double beds for 4 adults, 3 children
Club level, Guest room, 1 King, High floor1 extra-large double bed for 2 adults, 1 child
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Image 4 of Sheraton Ottawa Hotel

Surroundings

What’s nearby:

  • Peace Tower: 700 m
  • Jack Purcell: 1.1 km
  • Rideau Locks: 550 m
  • Bytown Museum: 800 m
  • Currency Museum: 450 m
  • Museum of Nature: 1.4 km
  • Major’s Hill Park: 900 m
  • Confederation Square: 450 m
  • National War Memorial: 500 m
  • National Gallery of Canada: 1.4 km

Restaurants & cafes:

  • Restaurant Shakey’s: 150 m
  • Restaurant Carleton Grill: 10 m
  • Restaurant Tasha’s Fine Foods: 150 m

Top attractions:

  • Rideau Hall: 3.3 km
  • Laurier House: 1.8 km
  • Lansdowne Park: 2.8 km
  • Canadian War Museum: 1.9 km
  • Billings Estate Museum: 4.8 km
  • Canadian Museum of History: 2.2 km
  • Arboretum Experimental Farm: 5 km
  • Canada Aviation and Space Museum: 6 km
  • Hiawatha Park & Conservation Area: 16 km
  • National Museum of Science and Technology: 7 km

Natural beauty:

  • Lake Plage Lac Leamy: 5 km

Ski lifts:

  • Skyline: 18 km
  • Pineault I: 22 km
  • Pineault II: 22 km

Public transport:

  • Train Bayview: 2.3 km
  • Train Carling Stn: 3.6 km
  • Metro Lyon Station: 700 m
  • Metro Parliament/Parlement: 100 m

Closest airports:

  • Ogdensburg Airport: 99 km
  • Smiths Falls-Montague Airport: 73 km
  • Ottawa Macdonald-Cartier International Airport: 11 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Pet bowls
  • Minimarket on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Kitchen:

  • Refrigerator

Parking:

  • Valet parking
  • Parking garage
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Wellness:

  • Fitness
  • Fitness centre

Activities:

  • Bicycle rental
  • Bike tours
  • Temporary art galleries
  • Squash
  • Horse riding
  • Cycling
  • Hiking
  • Canoeing
  • Skiing
  • Tennis court

Living Area:

  • Desk

Food & Drink:

  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Wheelchair accessible

Room Amenities:

  • Fold-up bed

Languages spoken:

  • English
  • Spanish
  • French

Cleaning services:

  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Reception services:

  • Invoice provided
  • Lockers
  • Concierge service
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
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Image 6 of Sheraton Ottawa Hotel

House Rules at Sheraton Ottawa Hotel

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.8

Comfort:

8.6

Location:

9.1

Free WiFi:

7.9

Facilities:

7.9

Cleanliness:

8.5

Value for money:

7.5