1199 Joseph Cyr Street, Ottawa, Ontario, K1J 7T4 Ottawa, Canada
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Image 1 of Holiday Inn Ottawa East by IHG
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Holiday Inn Ottawa East by IHG Overview

First Impressions

Pulling up to Holiday Inn Ottawa East by IHG on Joseph Cyr Street, you get that reassuring sense that you’ve made a solid choice. It’s not flashy, but it’s got a calm, well-kept feel that immediately puts you at ease. The staff at check-in are genuinely welcoming — not in that scripted, corporate way, but actually warm. You notice right away that a lot of the guests seem to know the place already, which tells you something.

Location & Neighbourhood

This four-star hotel sits on the eastern side of Ottawa, which honestly works better than you might expect. You’re away from the downtown noise, but still close enough to get into the city without much fuss. Couples especially seem to appreciate this — there’s something nice about being in a quieter pocket of the city while still having access to everything. The area itself is straightforward and practical, and having free private parking on-site is genuinely useful if you’re driving in from out of town or doing day trips around the region.

The Rooms

Sleep quality is one of those things that can make or break a stay, and this hotel actually gets it right. The beds are seriously comfortable — I mean, the kind where you wake up and feel like you actually rested, not just survived the night. Rooms are clean, well-maintained, and have a solid, unfussy quality to them. Nothing over-designed or trying too hard, just a genuinely comfortable space to come back to after a day out.

Breakfast

Breakfast here is worth getting up for, and I don’t say that about every hotel. The buffet covers a decent range — American-style classics alongside vegetarian and gluten-free options, so there’s something for most people without having to make special requests or feel like an afterthought. It’s the kind of spread where you can actually fuel up properly before heading out, rather than just grabbing a sad pastry on the way to the elevator. Honestly, it sets a good tone for the day.

Why Guests Love It

What stands out most about this place is how many people come back. Repeat guests are noticeably more common here than at most comparable hotels, and that’s not an accident — it means the experience is consistent enough that people trust it. The location rating sits at 8.4 from recent guests, and couples in particular rate it even higher for a two-person trip. There’s a reliability here that’s hard to fake. It’s the kind of hotel that doesn’t need to oversell itself because the experience does the talking — comfortable beds, a good breakfast, free parking, and staff who seem to actually care whether you had a good stay. If you’re heading to Ottawa and want something dependable on the east side of the city, this is a genuinely smart pick.

Holiday Inn Ottawa East by IHG Accommodations

AccommodationDetails
Standard Room with Two Queen Beds2 large double beds for 4 adults, 3 children
Standard King Room – High Floor1 extra-large double bed for 2 adults, 1 child
Standard Room1 large double bed, or and 1 double bed for 2 adults, 1 child
One-Bedroom Suite with Sofa Bed2 × 1 sofa bed and 1 large double bed for 4 adults, 3 children
One-Bedroom Suite2 × 2 large double beds for 6 adults, 4 children
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Image 4 of Holiday Inn Ottawa East by IHG

Reviews of Holiday Inn Ottawa East by IHG

  • Mohamed from Canada (8/10)

    Very helpful and cooperative staff, great location and very clean room

  • Kelli from Canada (9/10)

    It was very clean, easy to find, and staff were very friendly

  • Randy from Canada (9/10)

    Ovation was good. Close to family.

  • Evaristo from Canada (8/10)

    Friendly staff

  • Debra from Canada (7/10)

    Staff at desk were always helpful and able to meet our requests. Extra pillows etc.

  • Ila from Canada (8/10)

    Great location close to lots!

  • Alina from Canada (7/10)

  • Yae from Canada (8/10)

    Receptionists are so nice and friendly!

  • Mohamed from Egypt (8/10)

    The location of the hotel

  • Caroline from Canada (7/10)

    The bed was very comfortable and the room was clean. The staff were pleasant and allowed us to check in early. The location was very convenient for us as well.

Surroundings

What’s nearby:

  • Jack Purcell: 5 km
  • Brantwood Park: 4.5 km
  • Currency Museum: 6 km
  • St Laurent Park: 2.6 km
  • Museum of Nature: 5 km
  • Lansdowne Dog Park: 5 km
  • Kilborn Allotment Gardens: 4.9 km
  • National Gallery of Canada: 6 km
  • Playfair Park Rink, Ottawa: 5 km
  • Hiawatha Park & Conservation Area: 11 km

Restaurants & cafes:

  • Restaurant Lone Star Texas Grill: 100 m
  • Restaurant Reza’s Kitchen & Drinks: 100 m
  • Restaurant Quincy’s Market Restaurant: 100 m

Top attractions:

  • Peace Tower: 5 km
  • Rideau Hall: 6 km
  • Rideau Locks: 5 km
  • Bytown Museum: 6 km
  • Laurier House: 4.2 km
  • Canadian War Museum: 7 km
  • Confederation Square: 5 km
  • Canadian Museum of History: 7 km
  • Canada Aviation and Space Museum: 4.7 km
  • National Museum of Science and Technology: 3 km

Natural beauty:

  • Lake McKay Lake: 4.5 km

Ski lifts:

  • Skyline: 22 km
  • Pineault I: 26 km
  • Pineault II: 26 km

Public transport:

  • Train Carleton N.: 7 km
  • Metro Lyon Station: 6 km
  • Metro Parliament/Parlement: 5 km
  • Train Ottawa Train Station: 1.8 km

Closest airports:

  • Smiths Falls-Montague Airport: 76 km
  • Ottawa Macdonald-Cartier International Airport: 11 km

Facilities

View:

  • City view
  • View

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Minimarket on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Kitchen:

  • Coffee machine

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Wellness:

  • Fitness
  • Fitness centre

Activities:

  • Happy hour Additional charge

Living Area:

  • Desk

Food & Drink:

  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Clothes rack

Languages spoken:

  • English
  • Spanish
  • French
  • Gujarati
  • Hindi
  • Italian
  • Punjabi
  • Russian
  • Turkish
  • Ukrainian
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels

Reception services:

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Restaurant
  • Parking
  • Private bathroom
  • Pets allowed
  • Bath
  • Free WiFi
  • View
  • Air conditioning
  • Fitness centre
  • Free parking

Indoor swimming pool Free!:

  • Open all year
  • Heated pool
  • Shallow end

Parking Free private parking is possible on site (reservation is not needed).:

  • Accessible parking
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Image 6 of Holiday Inn Ottawa East by IHG

House Rules at Holiday Inn Ottawa East by IHG

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.5

Comfort:

8.3

Location:

8.5

Free WiFi:

8.5

Facilities:

7.9

Cleanliness:

8.3

Value for money:

7.7