402 Queen Street, Ottawa, Ontario, K1R5A7 Ottawa, Canada
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Image 1 of Holiday Inn – Ottawa Dwtn – Parliament Hill by IHG
Image 2 of Holiday Inn – Ottawa Dwtn – Parliament Hill by IHG

Holiday Inn – Ottawa Dwtn – Parliament Hill by IHG Overview

First Impressions

Walking into the Holiday Inn – Ottawa Dwtn – Parliament Hill by IHG, you immediately get that reassuring feeling of a well-run hotel that knows its business. It’s not trying to be fancy — this is a solid three-star property that delivers exactly what you’d expect from the Holiday Inn brand, but with something extra. The lobby feels fresh and modern, and honestly, the staff here seem genuinely happy to help rather than just going through the motions.

Location That Actually Matters

Here’s the thing about this hotel’s location on Queen Street — it’s ridiculously good for exploring Ottawa. I mean, you’re literally a few blocks from Parliament Hill, which is perfect if you’re here for the classic tourist experience or business meetings downtown. But what I really appreciated was how walkable everything felt. The ByWard Market is right there (maybe a five-minute stroll), and you know what? That’s where the real Ottawa happens — great restaurants, local shops, and that buzzing energy you want when you’re visiting a new city. Couples especially seem to love this spot, and I can see why — there’s something romantic about being able to walk to dinner and then stroll past those historic government buildings all lit up at night.

The Room Experience

My room was exactly what you’d hope for — clean, comfortable, and thoughtfully laid out. The beds are genuinely comfortable (not just hotel-marketing comfortable), and the workspace actually works if you need to get some business done. The windows offer decent views, and if you’re lucky enough to get one facing toward Parliament Hill, well, that’s a nice bonus. The bathroom was modern and well-maintained, though nothing particularly luxurious — but honestly, that’s fine for what you’re paying.

Breakfast and Practical Perks

The breakfast setup here is actually pretty impressive for a three-star property. They’ve got the full spread — continental options if you just want to grab and go, but also a proper Full English/Irish breakfast and American-style options if you’re looking for something more substantial. I found myself going back for seconds more than once, which probably says something about the quality. And here’s a practical note that matters if you’re driving — parking is available right at the hotel, which saves you the headache of hunting for spots downtown.

Why Guests Love It

What really strikes me about this place is how it gets the fundamentals right without any fuss. Recent guests consistently rave about the location (and honestly, they should — it’s genuinely excellent), but it’s more than just being well-positioned. The service feels personal, the amenities work as advertised, and you’re not paying for a bunch of extras you don’t need. It’s the kind of hotel that makes your Ottawa trip smoother rather than being the focus of it — and sometimes that’s exactly what you want.

Ottawa hotels keep culture fans close to national museums, Indigenous galleries, and lively jazz lounges in Centretown.

Holiday Inn – Ottawa Dwtn – Parliament Hill by IHG Accommodations

AccommodationDetails
Standard King Room1 extra-large double bed for 2 adults, 1 child
Standard Queen Room with Two Queen Beds2 large double beds for 4 adults, 3 children
Standard Room1 large double bed for 2 adults, 1 child
King Suite – Non-Smoking2 × 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
King Room with Accessible Roll in Shower – Non-Smoking1 large double bed for 2 adults, 1 child
Image 3 of Holiday Inn – Ottawa Dwtn – Parliament Hill by IHG
Image 4 of Holiday Inn – Ottawa Dwtn – Parliament Hill by IHG

Reviews of Holiday Inn – Ottawa Dwtn – Parliament Hill by IHG

  • Leah from United States (8/10)

    We had a good stay at the Holiday Inn Ottawa Downtown Parliament Hill Hotel and we like that this location is more quiet and close to the historic area of Ottawa and is close to coffee shops, shops and restaurants. The staff is friendly and the rooms are tidy and comfy. This hotel is within walking distance to local sites yet is in a less crowded area which we like.

  • Aseel from Canada (8/10)

    very helpful staff, shout out to Aldo for making life so much easier

  • James from United Kingdom (7/10)

    Location
    Friendly staff

  • Randi from Canada (8/10)

    Clean good ataff comfy beds

  • Loïc from United States (8/10)

    Awesome location, just some minutes away from parlement

  • Ginette from Canada (9/10)

    Very clean and bed super comfortable

  • Marwin from Canada (9/10)

    Good location and very clean and comfortable

  • David from United States (8/10)

    No breakfast purchased

  • Sooryun from Canada (8/10)

    Evening Check in stuff was excellent

  • Amanda from Canada (8/10)

    The room was very clean, looked very fresh. The blackout blinds were absolutely perfect!
    The staff was very friendly, check-in and checkout were smooth and I got a late check-out that offered me a couple of extra hours for a shower after running the half marathon on Sunday.

Surroundings

What’s nearby:

  • Peace Tower: 1.4 km
  • Rideau Locks: 1.3 km
  • Bytown Museum: 1.5 km
  • Arlington Park: 1.4 km
  • Currency Museum: 450 m
  • Parc Wellington: 1.7 km
  • Major’s Hill Park: 1.6 km
  • Canadian War Museum: 1.1 km
  • Confederation Square: 1.2 km
  • National War Memorial: 1.3 km

Restaurants & cafes:

  • Restaurant Occo Kitchen: 100 m
  • Restaurant Plate Gastropub: 0 m
  • Restaurant Dana’s Indian Cuisine: 100 m

Top attractions:

  • Rideau Hall: 4 km
  • Laurier House: 2.7 km
  • Lansdowne Park: 3.5 km
  • Museum of Nature: 2.1 km
  • Canadian Museum of History: 2 km
  • National Gallery of Canada: 2.1 km
  • Arboretum Experimental Farm: 4.9 km
  • Canada Aviation and Space Museum: 7 km
  • Hiawatha Park & Conservation Area: 17 km
  • National Museum of Science and Technology: 8 km

Natural beauty:

  • Lake Brewer Pond: 4.2 km

Ski lifts:

  • Skyline: 17 km
  • Pineault I: 20 km
  • Pineault II: 20 km

Public transport:

  • Train Bayview: 1.6 km
  • Train Carling: 2.9 km
  • Metro Lyon Station: 150 m
  • Metro Parliament/Parlement: 700 m

Closest airports:

  • Ogdensburg Airport: 98 km
  • Smiths Falls-Montague Airport: 72 km
  • Ottawa Macdonald-Cartier International Airport: 10 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Laptop safe
  • Carpeted
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Kitchen:

  • Coffee machine
  • Microwave
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Wellness:

  • Fitness
  • Fitness centre

Living Area:

  • Desk

Food & Drink:

  • Snack bar
  • Tea/Coffee maker

Accessibility:

  • Visual aids: Braille
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • Arabic
  • English
  • French

Cleaning services:

  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Parking
  • Private bathroom
  • Pets allowed
  • Free WiFi
  • Air conditioning
  • Fitness centre
  • Flat-screen TV
  • Facilities for disabled guests
  • Non-smoking rooms
  • Shower
Image 5 of Holiday Inn – Ottawa Dwtn – Parliament Hill by IHG
Image 6 of Holiday Inn – Ottawa Dwtn – Parliament Hill by IHG

House Rules at Holiday Inn – Ottawa Dwtn – Parliament Hill by IHG

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.8

Comfort:

8.7

Location:

8.8

Free WiFi:

6.8

Facilities:

8.0

Cleanliness:

8.4

Value for money:

7.6