402 Queen Street, Ottawa, Ontario, K1R5A7 Ottawa, Canada
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Image 1 of Holiday Inn – Ottawa Dwtn – Parliament Hill, an IHG Hotel
Image 2 of Holiday Inn – Ottawa Dwtn – Parliament Hill, an IHG Hotel

Holiday Inn – Ottawa Dwtn – Parliament Hill, an IHG Hotel Overview

First Impressions

Walking into the Holiday Inn – Ottawa Dwtn – Parliament Hill, an IHG Hotel, you immediately get that familiar Holiday Inn vibe — clean, professional, and reassuringly predictable. What sets this one apart, though, is the location. I mean, you’re literally steps away from Parliament Hill, and honestly, that makes all the difference when you’re trying to pack everything into a short Ottawa visit. The moment you step outside, you realize how perfectly positioned this hotel truly is.

The Location Advantage

This three-star hotel sits right on Queen Street, which puts you in the heart of everything that matters in Canada’s capital. You can walk to the Rideau Canal in about five minutes, and the ByWard Market — where all the good restaurants and nightlife are — is practically next door. What I really appreciated was being able to stroll to Parliament Hill for the changing of the guard without dealing with parking headaches or public transit schedules.

The Room Experience

The room itself was exactly what you’d expect from a Holiday Inn — comfortable bed, decent-sized workspace, and a bathroom that’s clean but nothing fancy. The windows offered a pretty nice view of the downtown area, though you shouldn’t expect Parliament Hill views unless you specifically request (and pay for) them. The air conditioning worked well, which was a relief during my summer visit when Ottawa gets surprisingly humid.

Breakfast and Dining

The breakfast setup here is actually quite solid — they offer continental, full English/Irish, and American options, so there’s something for everyone. I went with the full English a couple of times, and while it won’t win any awards, it definitely gets the job done before a day of sightseeing. There isn’t a full-service restaurant on-site, but honestly, with the ByWard Market so close, you’d be crazy not to explore the local dining scene anyway.

Why Guests Love It

What really makes this place work is how it balances practicality with location. Couples seem to particularly love it here — apparently they rate the location 9.1 out of 10, and I can see why. You’re close enough to walk everywhere important, but far enough from the tourist chaos to actually get some sleep. The staff knows the area well and can point you toward the less obvious attractions, like the best spots along the canal for photos or which pubs in the Market actually serve decent food rather than just tourist fare. It’s this kind of local knowledge that transforms a simple stay into a memorable visit.

Image 3 of Holiday Inn – Ottawa Dwtn – Parliament Hill, an IHG Hotel
Image 4 of Holiday Inn – Ottawa Dwtn – Parliament Hill, an IHG Hotel

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Laptop safe
  • Carpeted
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Kitchen:

  • Coffee machine
  • Microwave
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Wellness:

  • Fitness
  • Fitness centre

Living Area:

  • Desk

Food & Drink:

  • Snack bar
  • Tea/Coffee maker

Accessibility:

  • Visual aids: Braille
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • Arabic
  • English
  • French

Cleaning services:

  • Daily housekeeping
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Image 5 of Holiday Inn – Ottawa Dwtn – Parliament Hill, an IHG Hotel
Image 6 of Holiday Inn – Ottawa Dwtn – Parliament Hill, an IHG Hotel

House Rules at Holiday Inn – Ottawa Dwtn – Parliament Hill, an IHG Hotel

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.7

Comfort:

8.7

Location:

8.9

Free WiFi:

7.6

Facilities:

8.1

Cleanliness:

8.7

Value for money:

7.7