2400 Alert Road, K1V 1S1 Ottawa, Canada
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Hilton Garden Inn Ottawa Airport Overview

First Impressions

The Hilton Garden Inn Ottawa Airport sits right where you’d want it — close enough to the airport that you’re not stressed about early flights, but far enough that you won’t hear planes all night. I mean, when you’re dealing with travel logistics, sometimes you just need a place that gets the basics absolutely right, and this three-star hotel does exactly that. The building itself is modern and clean, nothing fancy but honestly refreshing after a long day of travel.

Location That Actually Works

Here’s what I love about the location on Alert Road — you’re technically in Ottawa, but you’re also perfectly positioned for both business travelers and couples looking for a quiet base. The couples rating of 9.0 makes total sense when you experience it yourself; there’s something peaceful about being slightly removed from downtown chaos while still having easy access to the city. You know what’s really convenient? Free parking right at the hotel, which anyone who’s tried to park downtown Ottawa will appreciate.

The Room Experience

The room setup here is where this place really shines — and I’m not just saying that because of the high ratings for comfortable beds (though those are genuinely impressive). Each room feels more like a mini-apartment than a typical hotel room, with a separate seating area that actually makes sense for longer stays. The beds live up to their reputation; I’ve stayed at places twice the price with half the comfort level. There’s also a microwave and mini-fridge, which sounds basic but becomes essential when you’re trying to save money or just want late-night snacks.

Breakfast and Practical Perks

The breakfast situation here is solid — they offer both continental and buffet options, so whether you’re grabbing coffee and a pastry or need a full meal before a long day, you’re covered. What strikes me about this place is how many repeat guests they have, and after staying here, I get it. It’s not about flashy amenities; it’s about consistently delivering what travelers actually need. The staff seems to understand that most guests are either catching flights or conducting business, so everything runs efficiently without feeling rushed.

Why Guests Love It

This hotel works because it doesn’t try to be something it’s not — instead, it perfects what it is. The 8.2 rating reflects guests who appreciate reliability over bells and whistles. You’ll find business travelers who’ve discovered this gem for Ottawa meetings, couples using it as a peaceful retreat, and smart airport travelers who’ve figured out that staying here beats the stress of downtown hotels when you have early flights. The repeat guest numbers tell the real story; once people discover how well this place handles the fundamentals, they keep coming back.

Ottawa hotels keep culture fans close to national museums, Indigenous galleries, and lively jazz lounges in Centretown.

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Facilities

General:

  • Minimarket on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms

Parking:

  • Electric vehicle charging station
  • Accessible parking

Outdoors:

  • Picnic area

Wellness:

  • Fitness
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Fitness centre

Food & Drink:

  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Bar
  • Restaurant

Accessibility:

  • Visual aids: Braille
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • Mandarin
  • Czech
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Portuguese
  • Slovak
  • Filipino
  • Cantonese

Cleaning services:

  • Daily housekeeping
  • Laundry

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safety deposit box

Media & Technology:

  • Telephone

Reception services:

  • Invoice provided
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities

Great for your stay:

  • Parking
  • Restaurant
  • Pets allowed
  • Free WiFi
  • Free parking
  • Fitness centre
  • Family rooms
  • Airport shuttle (free)
  • Facilities for disabled guests
  • Non-smoking rooms

Indoor swimming pool:

  • Opening times
  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
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House Rules at Hilton Garden Inn Ottawa Airport

Pets:

  • Pets are allowed. Charges may be applicable.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.7

Comfort:

8.8

Location:

8.8

Free WiFi:

7.8

Facilities:

8.5

Cleanliness:

8.9

Value for money:

8.1