33 Nicholas Street, K1N 9M7 Ottawa, Canada
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Image 1 of DoubleTree by Hilton Ottawa Downtown
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DoubleTree by Hilton Ottawa Downtown Overview

First Impressions

Walking into the DoubleTree by Hilton Ottawa Downtown, you’re greeted with those famous warm chocolate chip cookies — honestly, it never gets old. The lobby has that polished Hilton feel without being stuffy, and the staff actually seems happy to see you. What struck me right away was how this four-star property manages to feel both professional and welcoming. The Nicholas Street entrance puts you right in the heart of things, and you can immediately sense you’ve landed in one of Ottawa’s prime spots.

Location & Neighborhood

This is where the DoubleTree really shines — I mean, couples rate the location 9.3 out of 10 for good reason. You’re literally steps from the ByWard Market, which means incredible restaurants, local breweries, and that authentic Ottawa vibe right outside your door. Parliament Hill is an easy walk, and if you’re here during winter (which, let’s be honest, is half the year in Ottawa), you won’t be trudging through snow for ages to reach the main attractions. The Rideau Centre is close by too, so whether you need last-minute shopping or just want to escape the cold, you’ve got options.

The Room Experience

The rooms are what you’d expect from a solid four-star Hilton property — clean, comfortable, and thoughtfully designed. The beds are genuinely comfortable (I’m picky about this), and the blackout curtains actually work, which is crucial if you’re dealing with jet lag or those bright summer mornings. What I appreciated was the workspace setup — it’s functional without taking over the room. The bathrooms are modern and well-maintained, though nothing particularly fancy. You know what though? Sometimes reliable comfort beats flashy amenities, and that’s exactly what you get here.

Breakfast & Dining

The breakfast buffet is actually pretty decent — not groundbreaking, but it’ll fuel you for a day of exploring without breaking the bank. They’ve got the usual suspects: eggs, bacon, pastries, fresh fruit, and decent coffee. I’ve definitely had worse hotel breakfasts, and honestly, the convenience factor when you’re staying downtown is worth it. The dining area gets busy during peak times (especially if there are conferences in town), but the turnover is quick enough that you won’t be waiting around forever.

Why Guests Love It

Here’s the thing about the DoubleTree by Hilton Ottawa Downtown — it delivers exactly what it promises without any surprises, good or bad. The location score of 9.3 isn’t just a number; it reflects how easy this place makes exploring Ottawa. You’ve got parking available if you’re driving (which is actually a big deal downtown), reliable service, and you’re positioned perfectly for both business and leisure activities. It’s not trying to be the fanciest hotel in the city, but it nails the fundamentals while putting you right where you want to be. For the price point and the location, it’s honestly hard to beat.

Ottawa’s hotels wrap guests in boutique charm, maple-scented breakfasts, and concierge-led Parliament tours.

DoubleTree by Hilton Ottawa Downtown Accommodations

AccommodationDetails
Double Room with Two Double Beds2 double beds for 4 adults
Junior King Suite with Seating Area2 × 1 extra-large double bed for 4 adults
King Studio with Roll-In Shower – Disability Access1 extra-large double bed for 4 adults
King Room1 extra-large double bed for 2 adults
King Room with Sofa Bed – Non-Smoking1 extra-large double bed and 1 sofa bed for 4 adults
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Image 4 of DoubleTree by Hilton Ottawa Downtown

Reviews of DoubleTree by Hilton Ottawa Downtown

  • Douglas from United Kingdom (8/10)

    Location close to all main attractions

  • Jennifer from Canada (7/10)

    Friendly staff, rooms comfortable and great location.

  • Val from Canada (9/10)

    Due to flight delays I was arriving at very odd time. I relayed the information during a stopover and the staff was present to welcome me upon arrival. Hotel is well located downtown and it is easy to walk everywhere. Night caps from the restaurant located in the hotel were absolutely tasty!

  • Martin from Canada (7/10)

    location near uottawa and rideau center was perfect

  • Allen from Canada (7/10)

    Check iin and out

  • Heather from Canada (8/10)

    location
    cookie

  • Rachel from United Kingdom (9/10)

    The staff, room and breakfast were all good.

  • Paula from Canada (9/10)

    Breakfast was great. The room was good except a little crowded with furniture. Location for shopping and tourist attractions was excellent. I've stayed there a few times before (under the Novotel name) and will stay there again when coming to Ottawa. Nothing changed except the name; all remained a great place to stay.

  • Richard from Australia (8/10)

    Well located for dinning and the icon attractions of the city

  • Karl from Canada (8/10)

    Location was good – central to many restaurants and pubs, etc and also the major tourist attractions

    Good restaurant on site, buffet breakfast was $30pp, definitely overpriced!

Surroundings

What’s nearby:

  • Peace Tower: 850 m
  • Jack Purcell: 1.5 km
  • Rideau Locks: 550 m
  • Bytown Museum: 800 m
  • Laurier House: 1.2 km
  • Currency Museum: 1.3 km
  • Major’s Hill Park: 650 m
  • Confederation Square: 700 m
  • National War Memorial: 650 m
  • National Gallery of Canada: 1.1 km

Restaurants & cafes:

  • Restaurant Hot Star: 50 m
  • Restaurant Papa Spicy: 100 m
  • Restaurant Albion Rooms: 50 m

Top attractions:

  • Rideau Hall: 2.7 km
  • Lansdowne Park: 3.5 km
  • Museum of Nature: 2 km
  • Canadian War Museum: 2.6 km
  • Billings Estate Museum: 5 km
  • Canadian Museum of History: 2.1 km
  • Arboretum Experimental Farm: 6 km
  • Canada Aviation and Space Museum: 6 km
  • Hiawatha Park & Conservation Area: 16 km
  • National Museum of Science and Technology: 6 km

Natural beauty:

  • Lake McKay Lake: 4 km

Ski lifts:

  • Skyline: 17 km
  • Pineault I: 21 km
  • Pineault II: 21 km

Public transport:

  • Train Bayview: 3.4 km
  • Metro Lyon Station: 1.7 km
  • Metro Parliament/Parlement: 1.1 km
  • Train Ottawa Train Station: 3.9 km

Closest airports:

  • Smiths Falls-Montague Airport: 75 km
  • Ottawa Macdonald-Cartier International Airport: 11 km

Facilities

General:

  • Pet bowls
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Laptop safe
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Parking:

  • Parking garage
  • Accessible parking

Outdoors:

  • Terrace

Wellness:

  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre

Activities:

  • Live sport events (broadcast)

Food & Drink:

  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Breakfast in the room
  • Bar
  • Restaurant

Languages spoken:

  • English
  • Spanish
  • French

Cleaning services:

  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

Media & Technology:

  • Telephone

Reception services:

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Great for your stay:

  • Parking
  • Restaurant
  • Pets allowed
  • Free WiFi
  • Fitness centre
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Swimming pool
  • Parking garage
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Image 6 of DoubleTree by Hilton Ottawa Downtown

House Rules at DoubleTree by Hilton Ottawa Downtown

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.6

Comfort:

8.7

Location:

9.2

Free WiFi:

8.5

Facilities:

8.2

Cleanliness:

8.7

Value for money:

7.7