33 Nicholas Street, K1N 9M7 Ottawa, Canada
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Image 1 of DoubleTree by Hilton Ottawa Downtown
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DoubleTree by Hilton Ottawa Downtown Overview

First Impressions

Walking into the DoubleTree by Hilton Ottawa Downtown, you’re immediately struck by how this four-star hotel manages to feel both polished and welcoming. The lobby has that classic Hilton warmth — you know, the kind where the staff actually remembers your name by day two. What really caught my attention was the location on Nicholas Street, right in the heart of Ottawa‘s downtown core. I mean, you’re literally steps away from the Rideau Centre and a quick walk to Parliament Hill. The hotel’s prime positioning makes it an ideal base for exploring the nation’s capital.

Location & Neighborhood

Honestly, the location is probably the hotel’s strongest selling point — and the 9.1 location score backs that up completely. You’re in the ByWard Market area, which means you’ve got some of the city’s best restaurant and nightlife right at your doorstep. The Rideau Canal is just a few blocks away, perfect for those morning jogs or evening strolls. What I really appreciated was how walkable everything felt — the National Gallery, Notre-Dame Cathedral, even the Supreme Court building are all within easy reach. Couples seem to get this too, rating the location 9.2 for romantic getaways.

The Room Experience

The room itself strikes that sweet spot between business-friendly and comfortable. You get the signature DoubleTree bedding (which is actually pretty great), a decent workspace if you need to catch up on emails, and windows that give you glimpses of the city. The bathrooms are well-appointed — nothing fancy, but everything works perfectly. I particularly liked the blackout curtains, which come in handy during Ottawa’s bright summer evenings when the sun doesn’t set until after 8 PM. Modern amenities blend seamlessly with thoughtful design touches throughout.

Breakfast & Amenities

The breakfast buffet is solid — not groundbreaking, but it gets the job done with a good mix of hot and cold options. You’ll find the usual suspects like scrambled eggs and bacon, plus some healthier choices that actually taste decent. The coffee is better than most hotel offerings, which matters more than you’d think when you’re starting your day. There’s parking available on-site too, which is honestly a relief in downtown Ottawa where street parking can be a real headache. The convenience factor here really sets this property apart.

Why Guests Love It

What keeps people coming back is really the combination of reliability and location. This isn’t the flashiest hotel in Ottawa, but it delivers exactly what it promises — clean rooms, friendly service, and a spot that puts you right in the middle of everything worth seeing. The 8.0 overall rating reflects that consistency perfectly. Whether you’re here for business meetings on Parliament Hill or exploring the museums and galleries, you’ll appreciate not having to trek across the city every time you want to drop off your shopping bags or grab a quick rest. The DoubleTree consistently exceeds expectations for discerning travelers.

Ottawa’s hotels wrap guests in boutique charm, maple-scented breakfasts, and concierge-led Parliament tours.

DoubleTree by Hilton Ottawa Downtown Accommodations

AccommodationDetails
Double Room with Two Double Beds2 double beds for 4 adults
Junior King Suite with Seating Area2 × 1 extra-large double bed for 4 adults
King Studio with Roll-In Shower – Disability Access1 extra-large double bed for 4 adults
King Room1 extra-large double bed for 2 adults
King Room with Sofa Bed – Non-Smoking1 extra-large double bed and 1 sofa bed for 4 adults
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Image 4 of DoubleTree by Hilton Ottawa Downtown

Reviews of DoubleTree by Hilton Ottawa Downtown

  • Douglas from United Kingdom (8/10)

    Location close to all main attractions

  • Jennifer from Canada (7/10)

    Friendly staff, rooms comfortable and great location.

  • Val from Canada (9/10)

    Due to flight delays I was arriving at very odd time. I relayed the information during a stopover and the staff was present to welcome me upon arrival. Hotel is well located downtown and it is easy to walk everywhere. Night caps from the restaurant located in the hotel were absolutely tasty!

  • Martin from Canada (7/10)

    location near uottawa and rideau center was perfect

  • Allen from Canada (7/10)

    Check iin and out

  • Heather from Canada (8/10)

    location
    cookie

  • Rachel from United Kingdom (9/10)

    The staff, room and breakfast were all good.

  • Paula from Canada (9/10)

    Breakfast was great. The room was good except a little crowded with furniture. Location for shopping and tourist attractions was excellent. I've stayed there a few times before (under the Novotel name) and will stay there again when coming to Ottawa. Nothing changed except the name; all remained a great place to stay.

  • Richard from Australia (8/10)

    Well located for dinning and the icon attractions of the city

  • Karl from Canada (8/10)

    Location was good – central to many restaurants and pubs, etc and also the major tourist attractions

    Good restaurant on site, buffet breakfast was $30pp, definitely overpriced!

Surroundings

What’s nearby:

  • Peace Tower: 850 m
  • Jack Purcell: 1.5 km
  • Rideau Locks: 550 m
  • Bytown Museum: 800 m
  • Laurier House: 1.2 km
  • Currency Museum: 1.3 km
  • Major’s Hill Park: 650 m
  • Confederation Square: 700 m
  • National War Memorial: 650 m
  • National Gallery of Canada: 1.1 km

Restaurants & cafes:

  • Restaurant Hot Star: 50 m
  • Restaurant Papa Spicy: 100 m
  • Restaurant Albion Rooms: 50 m

Top attractions:

  • Rideau Hall: 2.7 km
  • Lansdowne Park: 3.5 km
  • Museum of Nature: 2 km
  • Canadian War Museum: 2.6 km
  • Billings Estate Museum: 5 km
  • Canadian Museum of History: 2.1 km
  • Arboretum Experimental Farm: 6 km
  • Canada Aviation and Space Museum: 6 km
  • Hiawatha Park & Conservation Area: 16 km
  • National Museum of Science and Technology: 6 km

Natural beauty:

  • Lake McKay Lake: 4 km

Ski lifts:

  • Skyline: 17 km
  • Pineault I: 21 km
  • Pineault II: 21 km

Public transport:

  • Train Bayview: 3.4 km
  • Metro Lyon Station: 1.7 km
  • Metro Parliament/Parlement: 1.1 km
  • Train Ottawa Train Station: 3.9 km

Closest airports:

  • Smiths Falls-Montague Airport: 75 km
  • Ottawa Macdonald-Cartier International Airport: 11 km

Facilities

General:

  • Pet bowls
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Laptop safe
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Parking:

  • Parking garage
  • Accessible parking

Outdoors:

  • Terrace

Wellness:

  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre

Activities:

  • Live sport events (broadcast)

Food & Drink:

  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Breakfast in the room
  • Bar
  • Restaurant

Languages spoken:

  • English
  • Spanish
  • French

Cleaning services:

  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

Media & Technology:

  • Telephone

Reception services:

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Great for your stay:

  • Parking
  • Restaurant
  • Pets allowed
  • Free WiFi
  • Fitness centre
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Swimming pool
  • Parking garage
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Image 6 of DoubleTree by Hilton Ottawa Downtown

House Rules at DoubleTree by Hilton Ottawa Downtown

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.6

Comfort:

8.7

Location:

9.2

Free WiFi:

8.5

Facilities:

8.2

Cleanliness:

8.7

Value for money:

7.7