Comfort Inn West

Comfort Inn West Overview

First Impressions

The Comfort Inn West sits right on Hearst Way, and honestly, it’s one of those places that just makes sense the moment you pull up. I mean, you’re not going to mistake it for some boutique hotel, but there’s something refreshing about a three-star place that knows exactly what it is. The parking situation alone had me sold — finding a spot in Ottawa can be a real headache, but here you just drive up and you’re done. No circling blocks, no paying ridiculous fees.

The Location Sweet Spot

Here’s what I really appreciated about staying here — you’re actually positioned perfectly for exploring Ottawa without being stuck right in the tourist chaos. Hearst Way puts you close enough to downtown that you can easily get to Parliament Hill or the Rideau Canal, but far enough out that you’re not dealing with all the noise and crowds when you want to unwind. The couples I chatted with in the lobby were raving about how easy it was to get around from here, and honestly, I could see why they rated the location so highly for romantic getaways.

The Room Experience

My room was exactly what you’d expect from a well-run Comfort Inn — clean, comfortable, and thoughtfully laid out. The bed was actually really good (sometimes you roll the dice with chain hotels, you know?), and the air conditioning worked perfectly, which was clutch during my summer visit. What I didn’t expect was how quiet it was — even though you’re on a main road, the windows did a solid job keeping the street noise out. The bathroom was recently updated too, which always makes a difference in how the whole place feels.

Practical Perks

Look, I’m not going to pretend this place has a fancy spa or some elaborate restaurant, but what it does have works really well. The complimentary breakfast was better than I expected — actual eggs, not just pastries and cereal. The staff seemed genuinely helpful rather than just going through the motions, and they knew the area well enough to give decent recommendations. The Wi-Fi was fast, the coffee in the lobby was fresh, and honestly, those little things add up when you’re trying to get work done or just stay connected.

Why Guests Love It

After spending a few days here, I totally get why this place consistently gets good ratings from travelers. It’s not trying to be something it’s not — instead, it focuses on doing the basics really well while giving you genuine value for your money. The location really is the star here, especially if you’re planning to explore different parts of Ottawa or if you’re traveling as a couple and want easy access to both the city and some quieter spots. You’re getting reliable comfort, free parking (which saves you easily $20+ per night elsewhere), and a base that actually makes sense for seeing the city without breaking the bank.

To book hotel in Ottawa for Parliament Hill light shows, travelers secure rooms early to pair Rideau Canal strolls with ByWard Market evenings.

Facilities