1274 Carling Avenue, K1Z 7K8 Ottawa, Canada
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Best Western Plus Ottawa City Centre Overview

First Impressions

Walking into the Best Western Plus Ottawa City Centre, you immediately get that “this is exactly what I needed” feeling. It’s not trying to be something it isn’t — just a solid, well-run three-star hotel that actually delivers on its promises. The lobby has a clean, modern vibe without being sterile, and honestly, after dealing with Ottawa traffic to get here, the welcoming atmosphere hits just right.

Location That Actually Works

Here’s the thing about Carling Avenue — it might not sound glamorous, but this spot is genuinely smart for exploring Ottawa. You’re close enough to downtown that you won’t spend half your day commuting, but far enough out that you get free parking (which, trust me, is gold in this city). The Experimental Farm is practically next door if you want a morning jog, and getting to Parliament Hill or the Rideau Canal takes maybe fifteen minutes by car. Couples seem to really appreciate this balance — there’s a reason they rate the location so highly for romantic getaways.

The Room Experience

The rooms feel bigger than you’d expect, which is refreshing after staying in some of those cramped downtown hotels. Everything works — and I mean everything, from the air conditioning to the WiFi to those little bedside outlets that are actually where you need them. The beds are genuinely comfortable, not just “hotel comfortable,” and the bathrooms are updated enough that you’re not dealing with ancient fixtures. You know what I really appreciated? The blackout curtains actually block light, so you can sleep in without the sunrise waking you up at 5:30 AM.

Breakfast Worth Getting Up For

I’ll be honest — I usually skip hotel breakfast because it’s often disappointing. But the spread here actually impressed me. They’ve got the usual continental options, sure, but they also cater to pretty much every dietary need you can think of. Vegetarian, vegan, gluten-free — it’s all there, and it doesn’t taste like an afterthought. The American breakfast items are solid too, and the coffee is strong enough to get you moving. Plus, eating here means you can fuel up properly before tackling Ottawa’s museums or that long walk through ByWard Market.

Why Guests Love It

What really sets this place apart is how it handles the basics so well. Free parking alone saves you probably thirty dollars a night compared to downtown hotels, and the location gives you easy access to both the tourist spots and the real Ottawa that locals know. The staff seems to actually care about your stay rather than just going through the motions, and for a three-star property, the consistency is impressive. It’s the kind of place where you can focus on enjoying your trip instead of dealing with hotel hassles — which, honestly, is exactly what you want when you’re exploring a city like Ottawa.

Best Western Plus Ottawa City Centre Accommodations

AccommodationDetails
Double Room with Two Double Beds – Non-Smoking2 double beds for 4 adults, 3 children
Queen Room – Non-Smoking1 large double bed for 2 adults, 1 child
Queen Room with Two Queen Beds – Non-Smoking2 large double beds for 4 adults, 3 children
Executive King Room – Non-Smoking1 extra-large double bed for 2 adults, 1 child
King Room with Fireplace1 extra-large double bed for 2 adults, 1 child
Deluxe Queen Room with Two Queen Beds2 large double beds for 4 adults, 3 children
King Room1 extra-large double bed for 2 adults, 1 child
Queen Room with Two Queen Beds and Kitchenette – Non-Smoking2 large double beds for 4 adults, 3 children
King Room with Kitchenette – Non-Smoking1 extra-large double bed for 2 adults, 1 child
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Reviews of Best Western Plus Ottawa City Centre

  • Deacon from United States (8/10)

    Very nice property comfortable accommodations..

  • Silvia from Italy (9/10)

    Extremely pleasant and welcoming place. The staff is very kind, friendly and always available. The rooms are comfortable and spacious
    If you stay there, don't forget to try the Café 1274 restaurant which serves delicious breakfasts and dinners accompanied by good beers. The chef and staff are very friendly!

  • Alyssa from Canada (8/10)

    No carpet, clean spacious room.

  • Christina from Canada (9/10)

    Fresh, clean, spacious, newly renovated, comfy beds, full fridge, dishwasher, dishes and extra sink. All amenities needed

  • Gina from Canada (8/10)

    The hotel and staff were wonderful.

  • Soufiane from Canada (7/10)

    Very good staff from the reception to the room service, only we didn’t have water on our room and the rest is very good

  • Catherine from Australia (7/10)

    Clean and comfortable. The restaurant food was reasonably priced and delicious.

  • Lyse from Canada (9/10)

    We had a wonderful room with a small kitchen.

  • Tom from Canada (9/10)

    Everything . Food to room

  • Dhara from Canada (7/10)

    Room was clean, check in was okay.

Surroundings

What’s nearby:

  • Mc Cann Park: 2.8 km
  • Parkdale Park: 2.3 km
  • Celebration Park: 2.4 km
  • Remic Rapids Park: 3.5 km
  • Byron Tramway Park: 2.7 km
  • Commissioners Park: 2.8 km
  • Queen Juliana Park: 2.3 km
  • Bellevue Manor Park: 1.9 km
  • Fletcher Wildlife Garden: 1.8 km
  • Arboretum Experimental Farm: 2.3 km

Restaurants & cafes:

  • Restaurant Cafe 1274: 50 m
  • Restaurant La Cabaña: 250 m
  • Restaurant Monkey Joe’s: 100 m

Top attractions:

  • Peace Tower: 6 km
  • Rideau Hall: 9 km
  • Rideau Locks: 6 km
  • Bytown Museum: 6 km
  • Currency Museum: 5 km
  • Museum of Nature: 5 km
  • Canadian War Museum: 4.9 km
  • Confederation Square: 6 km
  • Canadian Museum of History: 6 km
  • National Gallery of Canada: 7 km

Natural beauty:

  • Lake Brewer Pond: 4.9 km

Ski lifts:

  • Skyline: 21 km
  • Pineault I: 25 km
  • Pineault II: 25 km

Public transport:

  • Train Carling: 2.4 km
  • Train Carling Stn: 2.4 km
  • Metro Lyon Station: 5 km
  • Metro Parliament/Parlement: 5 km

Closest airports:

  • Ogdensburg Airport: 93 km
  • Smiths Falls-Montague Airport: 67 km
  • Ottawa Macdonald-Cartier International Airport: 8 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Carbon monoxide detector
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Private entrance
  • Packed lunches
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Coffee machine
  • Microwave
  • Refrigerator

Parking:

  • Electric vehicle charging station
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Outdoor furniture
  • Garden

Wellness:

  • Fitness
  • Fitness centre

Activities:

  • Billiards

Living Area:

  • Desk

Food & Drink:

  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Visual aids: Braille
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Clothes rack

Languages spoken:

  • Mandarin
  • English
  • French
  • Punjabi
  • Vietnamese
  • Cantonese

Cleaning services:

  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels

Reception services:

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Great for your stay:

  • Parking
  • Restaurant
  • Private bathroom
  • Air conditioning
  • Bath
  • Free parking
  • Fitness centre
  • Family rooms
  • Flat-screen TV
  • Room service

Outdoor swimming pool:

  • Opening times
  • Seasonal
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House Rules at Best Western Plus Ottawa City Centre

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.8

Comfort:

8.6

Location:

8.3

Facilities:

8.2

Cleanliness:

8.6

Value for money:

7.8