1274 Carling Avenue, K1Z 7K8 Ottawa, Canada
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Image 1 of Best Western Plus Ottawa City Centre
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Best Western Plus Ottawa City Centre Overview

First Impressions

Walking into the Best Western Plus Ottawa City Centre, you immediately get that feeling of “okay, this works.” It’s one of those three-star hotels that doesn’t try to be something it’s not — just solid, reliable, and honestly pretty well-maintained. The lobby has that fresh, updated look that tells you they’ve been investing in the property, and the staff actually seems to know what they’re doing (which, let’s be honest, isn’t always a given).

Location That Actually Makes Sense

Here’s the thing about staying on Carling Avenue — you’re positioned really well without being stuck in the tourist chaos downtown. I mean, you can get to Parliament Hill and the Rideau Centre easily enough, but you’re also close to some genuinely good local spots that most visitors miss. The Westboro area is just a short drive away, and honestly, that’s where Ottawa gets interesting with its cafes and shops along Richmond Road. Couples seem to really appreciate this setup, and I can see why — it feels more like you’re experiencing the actual city rather than just the postcard version.

The Room Experience

The room I stayed in was exactly what you’d expect from a well-run Best Western Plus — clean, comfortable, and thoughtfully laid out. The beds are actually good (not just hotel-marketing good), and there’s enough space to spread out your stuff without feeling cramped. What I appreciated was the attention to little details — decent lighting for reading, outlets where you actually need them, and a bathroom that doesn’t make you feel like you’re playing Tetris every time you turn around. The Wi-Fi works properly too, which shouldn’t be noteworthy but somehow still is.

Breakfast and Practical Perks

The breakfast situation here is surprisingly comprehensive — they’ve got the usual continental spread, but they also accommodate vegetarian, vegan, and gluten-free needs without making it feel like an afterthought. I watched them actually prepare fresh options rather than just pointing to sad, pre-packaged alternatives. The parking is free, which in any decent-sized city is becoming a genuine advantage. You know what’s nice? Not having to calculate an extra $20-30 per night into your budget or circle the block looking for street parking every time you come back to the hotel.

Why Guests Love It

This hotel works because it gets the fundamentals right without any unnecessary fuss. Recent guests consistently rate the location highly, and after staying here, I understand why — it’s that sweet spot of being accessible to everything you want to see while giving you a break from the intensity of being right in the thick of things. The staff seems genuinely invested in making sure your stay goes smoothly, and there’s something refreshing about a place that focuses on doing the basics really well rather than trying to dazzle you with amenities you’ll never use.

Best Western Plus Ottawa City Centre Accommodations

AccommodationDetails
Double Room with Two Double Beds – Non-Smoking2 double beds for 4 adults, 3 children
Queen Room – Non-Smoking1 large double bed for 2 adults, 1 child
Queen Room with Two Queen Beds – Non-Smoking2 large double beds for 4 adults, 3 children
Executive King Room – Non-Smoking1 extra-large double bed for 2 adults, 1 child
King Room with Fireplace1 extra-large double bed for 2 adults, 1 child
Deluxe Queen Room with Two Queen Beds2 large double beds for 4 adults, 3 children
King Room1 extra-large double bed for 2 adults, 1 child
Queen Room with Two Queen Beds and Kitchenette – Non-Smoking2 large double beds for 4 adults, 3 children
King Room with Kitchenette – Non-Smoking1 extra-large double bed for 2 adults, 1 child
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Reviews of Best Western Plus Ottawa City Centre

  • Deacon from United States (8/10)

    Very nice property comfortable accommodations..

  • Silvia from Italy (9/10)

    Extremely pleasant and welcoming place. The staff is very kind, friendly and always available. The rooms are comfortable and spacious
    If you stay there, don't forget to try the Café 1274 restaurant which serves delicious breakfasts and dinners accompanied by good beers. The chef and staff are very friendly!

  • Alyssa from Canada (8/10)

    No carpet, clean spacious room.

  • Christina from Canada (9/10)

    Fresh, clean, spacious, newly renovated, comfy beds, full fridge, dishwasher, dishes and extra sink. All amenities needed

  • Gina from Canada (8/10)

    The hotel and staff were wonderful.

  • Soufiane from Canada (7/10)

    Very good staff from the reception to the room service, only we didn’t have water on our room and the rest is very good

  • Catherine from Australia (7/10)

    Clean and comfortable. The restaurant food was reasonably priced and delicious.

  • Lyse from Canada (9/10)

    We had a wonderful room with a small kitchen.

  • Tom from Canada (9/10)

    Everything . Food to room

  • Dhara from Canada (7/10)

    Room was clean, check in was okay.

Surroundings

What’s nearby:

  • Mc Cann Park: 2.8 km
  • Parkdale Park: 2.3 km
  • Celebration Park: 2.4 km
  • Remic Rapids Park: 3.5 km
  • Byron Tramway Park: 2.7 km
  • Commissioners Park: 2.8 km
  • Queen Juliana Park: 2.3 km
  • Bellevue Manor Park: 1.9 km
  • Fletcher Wildlife Garden: 1.8 km
  • Arboretum Experimental Farm: 2.3 km

Restaurants & cafes:

  • Restaurant Cafe 1274: 50 m
  • Restaurant La Cabaña: 250 m
  • Restaurant Monkey Joe’s: 100 m

Top attractions:

  • Peace Tower: 6 km
  • Rideau Hall: 9 km
  • Rideau Locks: 6 km
  • Bytown Museum: 6 km
  • Currency Museum: 5 km
  • Museum of Nature: 5 km
  • Canadian War Museum: 4.9 km
  • Confederation Square: 6 km
  • Canadian Museum of History: 6 km
  • National Gallery of Canada: 7 km

Natural beauty:

  • Lake Brewer Pond: 4.9 km

Ski lifts:

  • Skyline: 21 km
  • Pineault I: 25 km
  • Pineault II: 25 km

Public transport:

  • Train Carling: 2.4 km
  • Train Carling Stn: 2.4 km
  • Metro Lyon Station: 5 km
  • Metro Parliament/Parlement: 5 km

Closest airports:

  • Ogdensburg Airport: 93 km
  • Smiths Falls-Montague Airport: 67 km
  • Ottawa Macdonald-Cartier International Airport: 8 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Carbon monoxide detector
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Private entrance
  • Packed lunches
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Coffee machine
  • Microwave
  • Refrigerator

Parking:

  • Electric vehicle charging station
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Outdoor furniture
  • Garden

Wellness:

  • Fitness
  • Fitness centre

Activities:

  • Billiards

Living Area:

  • Desk

Food & Drink:

  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Visual aids: Braille
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Clothes rack

Languages spoken:

  • Mandarin
  • English
  • French
  • Punjabi
  • Vietnamese
  • Cantonese

Cleaning services:

  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels

Reception services:

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Great for your stay:

  • Parking
  • Restaurant
  • Private bathroom
  • Air conditioning
  • Bath
  • Free parking
  • Fitness centre
  • Family rooms
  • Flat-screen TV
  • Room service

Outdoor swimming pool:

  • Opening times
  • Seasonal
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Image 6 of Best Western Plus Ottawa City Centre

House Rules at Best Western Plus Ottawa City Centre

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.8

Comfort:

8.6

Location:

8.3

Facilities:

8.2

Cleanliness:

8.6

Value for money:

7.8