
Best Western Plus Gatineau-Ottawa Downtown Overview
First Impressions
Walking into the Best Western Plus Gatineau-Ottawa Downtown, you immediately get that feeling of “okay, this works” — it’s polished without being stuffy, modern without trying too hard. The lobby has clean lines and comfortable seating areas where you can actually imagine hanging out with a coffee. What struck me right away was how the staff seemed genuinely happy to help rather than just going through the motions. You know what I mean — there’s a difference between hotel politeness and actual warmth, and this four-star property leans toward the latter.
Location & Getting Around
Here’s the thing about staying in Gatineau — you’re literally minutes from Ottawa’s downtown core, but you’re paying Quebec prices instead of Ontario ones, which honestly makes a huge difference. The Best Western Plus sits right on Rue Laurier, and I mean right in the heart of things. You can walk to the Canadian Museum of History in about ten minutes, and crossing into Ottawa proper is just a quick bridge hop away. The free private parking is actually a big deal here because finding decent parking in this area can be a real headache, especially during festival season or when Parliament Hill gets busy.
The Room Experience
The rooms are what you’d expect from a solid four-star — clean, well-appointed, with those little touches that show someone’s paying attention to details. The beds are genuinely comfortable (not just hotel-marketing comfortable), and the bathrooms are spacious enough that you’re not bumping into everything. What I appreciated was the decent workspace setup — if you need to catch up on emails or actually get some work done, you won’t be hunched over a tiny desk. The soundproofing is pretty good too, which matters when you’re this close to busy streets and the nightlife scene.
Breakfast & Dining
The breakfast setup here is actually impressive — they’ve got continental, American, and buffet options, plus grab-and-go if you’re rushing to catch a tour or meeting. I mean, having choices beyond stale pastries and watery coffee makes such a difference to how your day starts. The buffet has enough variety that you won’t get bored if you’re staying multiple nights, and they seem to keep things fresh throughout the morning rush. It’s one of those breakfasts where you can fuel up properly without having to hunt down a decent café first thing.
Why Guests Love It
What really sets this place apart is how it balances being professional with being approachable — couples especially seem to love it here, and I can see why. You’re close enough to everything that matters (museums, restaurants, nightlife, the river), but you’re not paying downtown Ottawa prices for the privilege. The combination of free parking, solid breakfast options, and that prime Gatineau location creates this sweet spot where you feel like you’re getting genuine value. It’s the kind of place where you’d actually consider staying again, which honestly isn’t something I say about every hotel I visit.
Best Western Plus Gatineau-Ottawa Downtown Accommodations
| Accommodation | Details |
|---|---|
| Double Room with Two Double Beds and River View | 2 double beds for 4 adults |
| Queen Suite with One Queen Bed and One Double Bed | 2 × 1 double bed and 2 × 1 large double bed for 4 adults |
| Queen Suite with Sofa Bed | 2 × 1 sofa bed and 1 large double bed for 4 adults |
| King Room | 1 extra-large double bed for 2 adults |
| King Room with Balcony and River View | 1 extra-large double bed for 2 adults |
| Queen Suite with Kitchen | 1 large double bed for 2 adults |
| King Room with River View | 1 extra-large double bed for 2 adults |
| Executive King Suite with Sofa Bed and River View | 2 × 1 extra-large double bed and 1 sofa bed for 4 adults |
| Double Room with Two Double Beds | 2 double beds for 4 adults |
| Queen Room with Roll-In Shower – Disability Access | 1 large double bed for 2 adults |
| Executive King Suite with Sofa Bed | 1 extra-large double bed and 1 sofa bed for 4 adults |
| Double Room with Two Double Beds and Balcony – River View | 2 double beds for 4 adults |
Reviews of Best Western Plus Gatineau-Ottawa Downtown
Oana from Canada (8/10)
Breathtaking views of downtown Ottawa
Chang from Canada (6/10)
When we raised this issue with the hotel staff, the front desk agent was very kind and genuinely tried to assist us by looking for an alternative room. However, due to the high occupancy that day, she was unable to make any changes. We truly appreciate her effort.
Giles from Canada (7/10)
Nice room and view. Good location. Parjing outside but close..
Brandon from Canada (8/10)
The staff was very helpful/ friendly. The room was very clean! And had all the accessories listed!
Myron from Canada (7/10)
location
Diana from Canada (8/10)
Onsite breakfast (for a fee) was very good.
Mirosław from Poland (8/10)
The hotel is already a bit old, which is visible in the installations and equipment. But the rooms are clean, the price is OK for Ottawa. The advantage is free parking. The area is quiet, but the bridge located nearby was closed, maybe that's why. You can get to the city center on foot, but the hotel is located on the other side of the river, so it's a distance of over 1 km.
Alasdair from United Kingdom (7/10)
Prompt at resolving issue with air conditioning on arrival. Breakfast was good.
Melanie from United Kingdom (7/10)
Close to lots of local attractions – Canadian museum just across the street- excellent museum!!! National gallery and market area and parliament just across the bridge – easy walking to everything
Ashleigh from Canada (6/10)
Staff was very pleasant, hotel was clean but outdated carpets in the hotels rooms and the bathrooms need upgrading. Booked thinking there was a hot tub in the pool room but there was not upon arrival. There was not enough parking.
Surroundings
What’s nearby:
- Currency Museum: 2.4 km
- Parc Wellington: 1.4 km
- Museum of Nature: 3.3 km
- Major’s Hill Park: 1.4 km
- Parc St-Bernadette: 1.4 km
- National War Memorial: 1.8 km
- National Gallery of Canada: 1.5 km
- Parc Centre Communautaire Reboul: 1.5 km
- Parc du Ruisseau-de-la-Brasserie: 1.7 km
- Hiawatha Park & Conservation Area: 19 km
Restaurants & cafes:
- Restaurant St-Hubert: 500 m
- Restaurant McDonald’s: 400 m
- Restaurant La P’Tite Épicerie: 300 m
Top attractions:
- Peace Tower: 1.9 km
- Rideau Hall: 2.8 km
- Rideau Locks: 1.6 km
- Bytown Museum: 1.4 km
- Laurier House: 3.2 km
- Canadian War Museum: 2.2 km
- Confederation Square: 1.8 km
- Canadian Museum of History: 200 m
- Canada Aviation and Space Museum: 7 km
- National Museum of Science and Technology: 11 km
Natural beauty:
- Lake Plage Lac Leamy: 3.5 km
Ski lifts:
- Skyline: 15 km
- Pineault I: 18 km
- Pineault II: 18 km
Public transport:
- Train Bayview: 3.4 km
- Train Carling: 4.7 km
- Metro Lyon Station: 2.4 km
- Metro Parliament/Parlement: 2.2 km
Closest airports:
- Smiths Falls-Montague Airport: 74 km
- Ottawa Macdonald-Cartier International Airport: 12 km
Facilities
Bedroom:
- Linen
- Wardrobe or closet
- Alarm clock
General:
- Carbon monoxide detector
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Private entrance
- Carpeted
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
Kitchen:
- Coffee machine
- Refrigerator
Bathroom:
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bath
- Shower
Wellness:
- Fitness
- Fitness centre
Activities:
- Cycling Off-site
- Hiking Off-site
- Golf course (within 3 km) Additional charge
Living Area:
- Desk
Food & Drink:
- Restaurant
- Tea/Coffee maker
Accessibility:
- Wheelchair accessible
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
- Clothes rack
Languages spoken:
- English
- French
Cleaning services:
- Daily housekeeping
- Trouser press Additional charge
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Cable channels
- Telephone
- TV
Reception services:
- Invoice provided
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying Additional charge
- Business centre
- Meeting/banquet facilities Additional charge
Great for your stay:
- Restaurant
- Parking
- Private bathroom
- Bath
- Free WiFi
- Air conditioning
- Fitness centre
- Family rooms
- Flat-screen TV
- Facilities for disabled guests
Indoor swimming pool Free!:
- Open all year
- All ages welcome
- Heated pool
- Salt-water pool
- Pool/beach towels
- Sun loungers or beach chairs
Parking Private parking is possible on site (reservation is not needed) and costs CAD 15 per day.:
- Parking garage
- Accessible parking
House Rules at Best Western Plus Gatineau-Ottawa Downtown
Pets:
- Pets are not allowed.
Groups:
- When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in:
- From 16:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 11:00
Age restriction:
- The minimum age for check-in is 19
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
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